The EcoGlow Group 01932 550828 Book a free survey
Solar thermal collectors on a tiled roof with insulated flow and return pipes

Hot water from the roof.

Collectors that absorb heat rather than light, and carry it straight into your hot water cylinder. Fitted across Chertsey and Surrey.

Heat, not electricityCollectors warm a fluid that runs through a coil in your cylinder.
0% VAT until March 2027Zero-rated, the same as solar panels and battery storage.
Needs a cylinderIt heats stored water, so a combi boiler on its own will not do.

A simple system, and an old one

Solar thermal has been on British roofs since the seventies. There are three moving parts and one of them is a pump.

A solar cylinder and pump station in an airing cupboard
  1. The collectors absorb heat

    Flat plates or evacuated tubes on the roof. They are after warmth rather than light, so they work on a bright but cool day.

  2. A pump moves the fluid

    A small circulating pump pushes a glycol mix from the collectors down to the cylinder. That pump is the only electricity the system uses.

  3. A coil heats your water

    The fluid gives its heat up through a coil inside the cylinder and goes back to the roof cooler. The water in the tank is never mixed with it.

  4. The boiler tops up what is missing

    From roughly March to October it does most of the work on its own. In midwinter it preheats and the boiler finishes the job.

What gets fitted

Two solar thermal collectors set into a tiled roof
01

Collectors

Flat plate panels or evacuated tubes on the roof, sized to the household rather than the roof area.

A twin coil solar cylinder with its pump station
02

A twin coil cylinder

One coil for the solar circuit, one for the boiler. If your existing cylinder is single coil it gets replaced.

A solar pump station with gauge and flow meter
03

Pump station and controller

A small unit near the cylinder that runs the pump only when the roof is hotter than the tank.

A solar controller on a wall showing the cylinder temperature
04

A temperature readout

Collector temperature, tank temperature and whether the pump is running. Most people watch it for a fortnight and then stop.

Where it works best

Houses with a cylinder already
The cheapest version of this job. If the cylinder is twin coil, half the work is already done.
Families and high hot water use
The more hot water you draw, the more of the collector output goes to use rather than sitting in the tank.
Alongside a heat pump
Solar thermal takes the summer hot water load off the heat pump entirely, which is when a heat pump is least efficient at it.
Roofs that solar PV has already filled
Collectors take up far less room than an array, so a small south-facing dormer or garage roof can carry them.

Will it work in your house?

Solar thermal has one hard requirement and it is worth establishing first. Two taps.

What sort of boiler do you have?

Is there a hot water cylinder?

Solar thermal heats water in a cylinder, so the cylinder is the requirement rather than the roof. Everything else is straightforward by comparison.

Yes, and it is the straightforward version

You already have the cylinder, which is most of the work. Twin coil and we connect straight to it; single coil and it gets swapped.

How the job runs

Day one

What you have now

Your cylinder, your boiler and your roof. That is enough to say whether it is straightforward or not.

Within days

The quotation

Collectors, cylinder if it needs changing, and the full price with 0% VAT.

Before we book

Survey

Roof access, the pipe route down to the cylinder, and where the pump station goes.

One to two days

Installation

Collectors, pipework, cylinder and controls. Two days if the cylinder is being replaced.

Same day

Commissioning

Filled, pressurised, balanced and handed over with the controller explained.

And then we are still here

A solar thermal system wants very little, but not nothing.

Your paperwork, on the day

Commissioning record, Benchmark entry, the pressure and glycol readings, and the manufacturer documentation.

Two years, in writing

Two years in writing, transferable if you sell, and insurance-backed.

A glycol check

The heat transfer fluid degrades slowly and wants checking every few years. It is a short visit.

One number, not a call centre

You ring the people who installed it, and we attend within five working days.

The questions we get asked most

Is this the same as solar panels?

No. Solar PV makes electricity. Solar thermal makes heat and puts it straight into your hot water. Different technology, different job, and they can share a roof if there is room.

Do I need a hot water cylinder?

Yes. The system heats stored water, so a combi boiler on its own will not work. If there is no cylinder, one goes in as part of the job.

Will it work in winter?

It generates all year but the useful contribution runs roughly March to October. In midwinter it preheats the water and the boiler finishes it.

Is there VAT on solar thermal?

No. Solar thermal is zero-rated until 31 March 2027, the same as solar panels and battery storage.

Is there a grant?

Not for solar thermal on its own. The zero VAT rate applies, and if you are putting in a heat pump at the same time the Boiler Upgrade Scheme covers that part.

How much roof does it take?

Far less than a PV array. Two to four square metres covers most households, which is why a garage roof or a dormer often does the job.

How long does it last?

The collectors have no moving parts and carry long manufacturer warranties. The pump and the heat transfer fluid are the parts that want attention over time.

Accredited and certified
MCS certified
MCS certified
TrustMark
TrustMark
PAS 2030
PAS 2030
NAPIT
NAPIT
RECC
RECC
Gas Safe
Gas Safe
FENSA
FENSA
F-Gas, Refcom
F-Gas, Refcom
QualityMark Protection
QualityMark Protection
SafeContractor
SafeContractor
Elmhurst Energy
Elmhurst Energy
BPEC
BPEC
CITB
CITB
Constructionline Gold
Constructionline Gold
UK ASL
UK ASL
NICEIC
NICEIC
Which? Trusted Trader
Which? Trusted Trader
OFTEC
OFTEC
INCA
INCA
Approved installer for
Fox ESSDuracell EnergySolaX PowerSolisAlphaESSTesla PowerwallPuredrive Energy
TrustMark licence 3288118MCS NAP/68787/26/8RECC 00072217Gas Safe 603349F-Gas REF1025855Standards PAS 2035 · PAS 2030

Often worth doing at the same time

Same team, same survey, one visit where it makes sense.

Free survey

Book a free survey for solar thermal

Tell us about the property and we will come and look at it. No charge, and the figures come in writing afterwards.

  • A proper survey, and the figures in writing
  • Any grant you qualify for, applied for by us
  • No charge, whether or not you go ahead
  • Weekdays 8am to 5pm, on 01932 550828

How we handle your information.

Or call 01932 550828, Monday to Friday, 8am to 5pm.

Tell us what cylinder you have.

Your cylinder and your roof are most of the answer. Send us a photograph of the airing cupboard and we can tell you a great deal before visiting.