Accessibility statement
We want this site to be usable by everyone, including people who browse with a keyboard, a screen reader, or a magnified display.
What we have done
- Every page can be operated with a keyboard alone, and there is a "skip to content" link.
- Text and background colours were checked against the WCAG 2.2 AA contrast requirement.
- The site reflows to a single column on a narrow screen and can be zoomed to 200% without loss of content.
- Images that carry meaning have text alternatives.
- Animation is suppressed automatically if your device is set to reduce motion.
- Headings, lists and landmarks are marked up properly so a screen reader can navigate them.
How we measure up
We aim to meet WCAG 2.2 level AA. This site has not yet been independently audited, so we describe it as partially conformant: parts of it have been tested by us, but not all of it has been tested by a third party.
[PLACEHOLDER — Once an independent accessibility audit has been carried out, replace this section with its date, who carried it out, and any outstanding issues]
Known limitations
- Some photographs of installations have short alternative text that describes the subject but not every detail in the image.
- PDF documents supplied at handover may not be fully tagged for screen readers. If you need one in a different format, ask us and we will provide it.
Tell us if you have a problem
If you cannot use part of this site, or you need information from it in a different format — large print, plain text, or read to you over the telephone — contact us and we will provide it. There is no charge.
How to contact us
The EcoGlow Group Ltd
Unit 1 Chertsey Industrial Park, Ford Road, Chertsey, Surrey KT16 8FH
Telephone 01932 550828
Email info@ecoglow.uk.com
Monday to Friday, 8am to 5pm
Registered in England and Wales, company number 11046963. VAT registration number 284030913. Registered office: Unit 1 Chertsey Industrial Park, Ford Road, Chertsey, Surrey KT16 8FH.
We aim to reply within 5 working days.
Enforcement
Service providers have a duty under the Equality Act 2010 to make reasonable adjustments. If you are not happy with how we respond, you can contact the Equality Advisory and Support Service at equalityadvisoryservice.com or on 0808 800 0082.
Last updated 28 August 2026.
